PRIVACY POLICY for www.seoitright.co.uk

 

SEO it Right Ltd we are committed to safeguarding and preserving the privacy of our visitors. This Website Privacy Policy has been provided by the legal resource www.diylegals.co.uk and reviewed and approved by their solicitors.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you communicate with us via our FREE SEO Analysis form or contact form. When you do so we will only use the information provided by you for the purpose required – i.e. to review your website and provide recommendations or a quotation, or to use your contact details to get in touch with you to follow up on the information you have requested.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We use cookies to identify you when you visit or use our website and to assess the usage of our website to analyse its performance.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can specify that you do not want us to use cookies to track your activity on our website when you first visit – by accepting or declining the cookie consent form.

You can also adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

You can find out more about cookies and their usage here https://cookiesandyou.com/

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us relating to our products or services.
  2. To provide information to you relating to other products that may be of interest to you. Such additional information will only provided where you have consented to receive such information, i.e. by requesting it by email, telephone call or any other form of communication.
  3. To inform you of any changes to our website, services or products – this will only be provided to existing customers of SEO it Right and you usually be provided in the form of an informative email or newsletter – which you can easily unsubscribe from if you do not wish to be kept up to date on our services.

We aim to only store information from existing customers and have regular reviews in place to remove data from our systems from past customers. If you asked to be removed from our records we will action this promptly.

Financial transactions in respect to our services are handled by our payment services providers – Xero, Go Cardless and Paypal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, setting up and managing subscriptions such as Direct Debit, refunding payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at:

https://www.xero.com/uk/about/privacy/ https://gocardless.com/legal/ https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Storing Your Personal Data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Data that you have provided to us as a client will be retained for as long as you are current client and then removed from our systems within a reasonable period of your cancelling your services with us. We aim to only store information from existing customers and have regular reviews in place to remove data from our systems from past customers. If you asked to be removed from our records we will action this promptly.

In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. This may depend upon how and why you provided the information to us in the first place and your current and suggested future use of SEO it Right services.

Also we may need to retain your personal data where necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

Disclosing Your Information

SEO it Right will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at [email protected] or by sending postal correspondence to Mere Green House, 46-48 Mere Green Rd, Sutton Coldfield B75 5BT.